1. Acceptance of Terms

Welcome to SCS Unlimited (“SCS Wraps,” “we,” “our,” or “us”). By accessing or using our website www.scsunlimited.com or www.scswraps.com, placing an order, or using any of our services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

2. Definitions

• “Customer,” “you,” or “your” refers to any individual or entity using our services or making a purchase
• “Products” refers to vinyl wraps, graphics kits, decals, and related merchandise sold by SCS Unlimited
• “Custom Products” refers to personalized or made-to-order items created according to customer specifications
• “Services” refers to all services provided by SCS Unlimited, including website access, design tools, customer support, and order fulfillment

3. Product Orders and Sales

3.1 Order Acceptance

All orders are subject to acceptance by SCS Unlimited. We reserve the right to refuse or cancel any order for any reason, including:

• Product unavailability
• Errors in pricing or product information
• Suspected fraudulent activity
• Credit/payment authorization issues
• Violations of these Terms

3.2 Pricing and Payment

• All prices are listed in U.S. Dollars (USD) unless otherwise specified
• Prices are subject to change without notice
• Payment is due at time of order placement
• We accept major credit cards, PayPal, and other payment methods as displayed on our website
• You authorize us to charge your selected payment method for all fees and charges incurred

3.3 Custom and Made-to-Order Products

• Custom products are manufactured specifically for you and are generally non-refundable and non-returnable (see Section 6)
• You are responsible for providing accurate specifications, measurements, logos, and design files
• Production begins only after you approve final design proofs
• Custom orders may have extended production and shipping times

3.4 Taxes and Shipping

• Applicable sales taxes will be added to your order total
• Shipping costs are calculated at checkout based on destination and shipping method selected
• You are responsible for all customs duties, import taxes, and fees for international orders

4. Licensed and Endorsed Products

4.1 Brand Partnerships

SCS Unlimited is proud to be an official licensed partner with:

• BRP (Bombardier Recreational Products) – Ski-Doo snowmobiles, Sea-Doo watercraft, Can-Am off-road vehicles, Lynx snowmobiles
• Polaris Licensed Merchandise

Our licensed products are officially endorsed and meet rigorous quality standards set by these manufacturers.

4.2 Intellectual Property Compliance

• You may not request custom designs that infringe on trademarks, copyrights, or other intellectual property rights without proper authorization
• We reserve the right to refuse any design that may violate intellectual property laws
• Licensed brand logos and trademarks may only be used on products where we have authorization

5. Shipping and Delivery

5.1 Shipping Methods

We offer various shipping options including standard, expedited, and international shipping. Delivery times are estimates and not guaranteed.

5.2 Shipping Addresses

• You must provide accurate and complete shipping information
• We are not responsible for delays or non-delivery due to incorrect addresses provided by you
• Address changes may not be possible once an order has shipped

5.3 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the carrier.

5.4 International Shipping

• International customers are responsible for all customs duties, taxes, and fees
• Delivery times for international orders may vary significantly
• Some products may not be available for international shipping

6. Returns, Refunds, and Exchanges

6.1 Return Policy

• Stock (non-custom) products may be returned within 30 days of delivery for a refund or exchange
• Products must be unused, in original packaging, and in resalable condition
• Return shipping costs are the customer’s responsibility unless the return is due to our error or defective product
• Restocking fees may apply

6.2 Custom Products

• Custom and made-to-order products are generally non-refundable and non-returnable
• Exceptions may be made for defective products or errors on our part
• You must approve design proofs before production begins

6.3 Defective Products

If you receive a defective product:

• Contact us within 7 days of delivery with photos of the defect
• We will evaluate the issue and provide a replacement or refund at our discretion
• Installation errors or damage caused during installation are not covered

6.4 Refund Processing

• Approved refunds will be processed within 5-10 business days after we receive the returned product
• Refunds will be issued to the original payment method
• Shipping charges are non-refundable unless the return is due to our error

7. Product Warranties and Disclaimers

7.1 Limited Warranty

SCS Unlimited warrants that products will be free from material defects in materials and workmanship under normal use for a period specified for each product line. This warranty does not cover:

• Improper installation or application
• Normal wear and tear
• Damage from accidents, abuse, or misuse
• Exposure to extreme conditions beyond product specifications
• Modifications or alterations to the product
• Use of unauthorized cleaning products or methods

7.2 Disclaimer of Warranties

7.3 Limitation of Liability

8. SMS Text Messaging Terms

8.1 SMS Program Description

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from SCS Wraps. This includes SMS messages for customer care, order updates, appointment reminders, account notifications, and promotional messages.

8.2 Message Frequency

• Message frequency may vary depending on your activity and preferences
• You may receive messages related to order status, shipping updates, customer service, and marketing promotions
• Promotional message frequency varies based on ongoing campaigns

8.3 Message and Data Rates

• Message and data rates may apply
• Contact your mobile carrier for details on your specific plan
• You are responsible for all charges from your mobile carrier

8.4 Consent and Opt-Out

• Consent to receive SMS messages is not required as a condition of purchase
• To opt out at any time, text STOP to any message you receive from us
• After texting STOP, you will receive one final confirmation message
• To opt back in, text START or sign up again through our website

8.5 Help and Support

• For assistance with SMS messages, text HELP to any message you receive from us
• You can also visit our website at https://www.scswraps.com or https://www.scsunlimited.com for support
• Contact our customer service team for additional help

8.6 Privacy and Terms

• Visit https://scswraps.com/privacy-policy/ to see our privacy policy
• Visit https://scswraps.com/terms-of-service/ for our full Terms of Service
• We will not share your mobile number with third parties for their marketing purposes without your consent

8.7 Supported Carriers

Our SMS service is available on major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

8.8 SMS Terms of Service

9. User Accounts and Security

9.1 Account Creation

• You may need to create an account to access certain features or services
• You must provide accurate and complete information
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account

9.2 Account Security

• Notify us immediately of any unauthorized use of your account
• We are not liable for losses due to unauthorized use of your account
• You must not share your account credentials with others

9.3 Account Termination

We reserve the right to suspend or terminate your account at any time for:

• Violations of these Terms
• Fraudulent activity
• Abusive behavior toward our staff
• Any other reason at our sole discretion

10. Intellectual Property Rights

10.1 Our Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, designs, software, and compilations, is the property of SCS Unlimited or our licensors and is protected by copyright, trademark, and other intellectual property laws.

10.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website and services for personal, non-commercial purposes. This license does not include:

• Resale or commercial use of our website or content
• Collection or use of product listings or descriptions
• Derivative use of our website or content
• Downloading or copying of account information
• Use of data mining, robots, or similar data gathering tools

10.3 Customer Content

• You retain ownership of any designs, logos, or content you provide to us
• By providing content, you grant us a license to use it for fulfilling your order and related purposes
• You represent and warrant that you have all necessary rights to any content you provide

11. Prohibited Uses

You agree not to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit harmful code, viruses, or malicious software
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Use our services for fraudulent purposes
• Harass, abuse, or harm others
• Impersonate any person or entity
• Collect information about other users
• Use automated systems to access our website without permission

12. Indemnification

You agree to indemnify, defend, and hold harmless SCS Unlimited, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from:

• Your use of our products or services
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property rights
• Any content or information you provide to us

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the state in which SCS Unlimited is registered, without regard to conflict of law provisions.

13.2 Informal Resolution

Before filing any formal claim, you agree to contact us to seek an informal resolution. We will attempt to resolve disputes in good faith.

13.3 Arbitration

Any dispute that cannot be resolved informally may be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.

13.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Limitation of Actions

You agree that any claim or cause of action arising from your use of our services must be filed within one (1) year after the claim arose, or it will be permanently barred.

15. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, fuel, energy, labor, or materials.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and SCS Unlimited regarding your use of our services.

18. No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

19. Dealer and Commercial Accounts

19.1 Dealer Applications

• Businesses may apply for dealer accounts with special pricing and terms
• Dealer applications are subject to approval
• Additional terms and conditions may apply to dealer accounts

19.2 Commercial Use

• Commercial use of our products requires written authorization
• Resale restrictions may apply to certain products
• Licensed products may have specific requirements for commercial use